Privacy Policy

Last Updated: January 2026

At mnn77, we take your privacy seriously. This Privacy Policy explains how we collect, process, store, and protect personal information when you use our online casino and sports betting platform at mnn77.ws. By accessing or using our services, you acknowledge that you have read and understood the practices described in this policy.

This policy applies to all players using mnn77 from Bangladesh, including those accessing our platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other divisions. We are committed to maintaining the confidentiality and integrity of your information at every stage of your experience with us.

1. Information We Collect

When you register and use mnn77, we may collect several categories of personal information to provide you with a safe, personalised, and compliant gaming experience. The types of information we collect include:

• Identity information: full name, date of birth, national ID or passport number for age and identity verification (players must be 21 years or older).
• Contact information: email address, mobile phone number, and residential address in Bangladesh.
• Financial information: payment method details, transaction history, deposit and withdrawal records via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — stored only in tokenised or masked form.
• Technical information: IP address, device type, browser type, operating system, session timestamps, and access logs collected automatically when you use the platform.
• Behavioural information: gaming activity, bet history, game preferences, session duration, and responsible gaming markers used to monitor for signs of problem gambling.

2. How We Use Your Information

mnn77 uses the information we collect for specific, legitimate purposes directly related to delivering and improving our services. We do not use your data for any purpose beyond what is described below.

Account Management

We use your registration details to create and maintain your mnn77 account, verify your identity (KYC), authenticate your login sessions, and ensure that only you have authorised access to your funds and personal settings.

Payment Processing

Financial data is used exclusively to process deposits and withdrawals through your chosen payment channel — bKash, Nagad, Rocket, Upay, or cards. Transaction records are retained for internal audit, fraud prevention, and dispute resolution.

Customer Support

When you contact us through email or our support channels, we retain the contents of your communication so our support team can resolve your issue accurately and follow up if necessary. Support records help us identify recurring problems and improve our service.

Responsible Gaming Monitoring

Behavioural and session data is analysed to detect early signs of problem gambling. If our systems identify concerning patterns, we may reach out proactively to provide responsible gaming resources or apply account-level safeguards in accordance with our Responsible Gaming policy.

3. Cookies and Tracking Technologies

mnn77 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain your login session, and gather aggregate analytics about platform usage. By continuing to use mnn77.ws, you consent to the use of cookies as described here.

• Essential cookies: required for core functionality such as session authentication and secure navigation. These cannot be disabled.
• Preference cookies: store your language setting, preferred payment method, and display choices so you do not have to re-configure each visit.
• Analytics cookies: collect anonymised data on how users interact with our pages, which games are most popular, and where users encounter friction — helping us improve the overall experience.
• You may disable non-essential cookies through your browser settings. Note that disabling cookies may affect certain features of the mnn77 platform.

4. Data Sharing and Third Parties

mnn77 does not sell your personal information. We may share limited data with trusted third-party service providers only where it is strictly necessary to operate our platform — for example, payment processors (bKash, Nagad), identity verification services, and platform security vendors. All such third parties are contractually required to handle your data securely and only for the purpose for which it was shared.

We may also disclose personal information when required to do so by applicable law, court order, or regulatory authority. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation and will notify affected users where permitted by law.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Our security framework includes:

• SSL (Secure Sockets Layer) encryption on all data transmissions between your device and our servers.
• Strict internal access controls ensuring that only authorised mnn77 personnel can access sensitive user data, on a need-to-know basis.
• Regular security audits and vulnerability assessments to identify and remediate potential weaknesses before they can be exploited.
• Encrypted storage of financial data, with card and mobile banking details stored only in tokenised form — full payment credentials are never stored on our servers.

6. Your Rights as a User

mnn77 respects your rights regarding your personal data. As a registered user of our platform, you are entitled to exercise the following rights by contacting our support team at [email protected]:

Right of Access

You may request a copy of the personal information mnn77 holds about you at any time. We will provide this information within a reasonable timeframe, subject to identity verification.

Right of Correction

If any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. This includes your contact details, date of birth, and account profile information.

Right of Erasure

In certain circumstances, you may request that we delete your personal data. Please note that some information must be retained by law or for fraud prevention purposes for a minimum period, even after account closure. We will inform you of any such retention obligations at the time of your request.

7. Data Retention

mnn77 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Our standard retention periods are as follows:

• Active account data is retained for the duration of your account and for a minimum of 5 years after closure to meet regulatory requirements.
• Financial transaction records are retained for a minimum of 7 years for audit and anti-money-laundering compliance purposes.
• Support correspondence is retained for up to 2 years after the resolution of the relevant issue.

8. Children and Age Restriction

mnn77 strictly prohibits access to our platform by anyone under the age of 21. We do not knowingly collect personal information from individuals under 21 years of age. If you are a parent or guardian and believe that your child has provided us with personal data, please contact our support team immediately at [email protected]. We will investigate and, where confirmed, promptly delete such information from our systems.

We use automated age verification checks during account registration and may request documentary proof of age (such as a national ID or birth certificate) before activating an account or processing a withdrawal.

9. International Data Transfers

mnn77 operates services for players in Bangladesh and neighbouring markets. In some cases, data processed on your behalf may be handled by systems or personnel located outside Bangladesh. In all such cases, we apply equivalent data protection standards to those described in this Privacy Policy, and we ensure that any cross-border data transfer is subject to appropriate contractual safeguards. We do not transfer your data to jurisdictions without adequate data-protection frameworks.

10. Changes to This Privacy Policy

mnn77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal obligations, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where feasible, notify registered users via their registered email address.

Continued use of mnn77 following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mnn77 handles your personal data, please contact our support team. Our email is [email protected]. We aim to respond to all data-related enquiries within 5 business days. Please include your registered username and a clear description of your request to help us assist you as efficiently as possible.